Patient Reviews
Patient Feedback
Lubbock Digestive Disease Associates strives to provide patients with the specialized GI care they require outside a hospital setting. From advanced diagnostic testing to cutting-edge treatments, we’re proud to be the trusted digestive health resource for individuals in and around Lubbock, TX. We know that finding the right gastrointestinal provider for your family is essential. That’s why we’ve compiled substantial feedback from current and past patients. Browse below to learn more about the treatment you may receive when you place your confidence in the hands of our GI providers.
Reviews for Lubbock Digestive Disease Associates
"It’s always a pleasant experience Direct to the point very little waste of time and effort and positive results I recommended it could save your life"
"Dr. Ganga is a great Dr., very attentive and respectful. Never rushing through visits. Always very detailed with all her instructions."
"Quality medical care."
"Very knowledgeable and polite."
"I had a positive experience with Dr. Adam Hughston and team at Lubbock Digestive Disease Associates (LDDA). From the moment I walked in, I was met with kindness and professionalism. The entire staff made me feel comfortable and at ease, taking the time to listen to my concerns and addressing them promptly. Their responsiveness and attention to detail truly stood out. It's clear that they are dedicated to providing the best care possible. I highly recommend Dr. Hughston with the Lubbock Digestive Disease Associates for anyone seeking a compassionate and professional medical team."
"Professional and courteous"
"Nurse practitioner was nice and helpful with working with my dad's needs."
"Such wonderful staff! They make you feel so comfortable from start to finish! Cindy my nurse was so amazing and I’m so grateful for her! Dr. Kensing was very kind and informative! & the nurse anesthetist was so awesome and kind! 10/10 experience!"
"Dr kharrat and staff are some of the best in town"
"Everyone was kind and caring. The whole process was very well executed and the team was awesome. Dr Kensing was great and explained the results thoroughly. I’ve used this facility and Drs. For over 30 years. I highly recommend them."
"Great 1st visit, very cordial and professional staff all around. Made you feel comfortable,about next steps in the process of what your going thru. Overall a great experience highly recommend for your gastro related issues."
"It’s always a good appointment with Dr. Kensing. He’s so professional and always in time. I appreciate him very much."
"Dr.Jabor is a awesome doctor he is very attentive to my needs and always takes care of my questions!! I highly recommend him..The office staff is always pleasant and they also are great to deal with..Thank you"
"Wonderful staff brilliant caring doctor. I walked out and found 3 ECG electrodes still stuck to my chest. All good i have a sense of humor"
"Very professional taking care of business God bless"
"Always a good experience with Dr Kensing. I have seen him for several years and he has always been informative, friendly , and personable. And I think he is a great Dr.!"
"Dr. Jabor had been my doctor since 2018. I have always had a very positive interaction with him and his staff. I have recommended him to several people."
"Pleasant office staff, Dr Jabor is thorough and excellent Dr."
"Professional. Respectful. Knowledgable."
"The questions I had were all answered satisfactorily. In fact, everything was explained in a way that finally made sense."
"Doctor Miller was very informative about the procedure I was having. Hospital staff was very helpful. Very friendly and helpful. Would recommend this doctor and hospital."
"Very thorough and informative in my questions it came up with the right treatment Thank you much Mr Houhston."
"My first time to visit with Dr.Ganga. My former doctor retired. Dr. Ganga seemed very knowledgeable and was easy to talk to. This will be my last colonoscopy because in 5 more years I will "age out". No colonoscopy after 79. Lol"
"Dr. Miller shows the utmost care and listens to his patients. He is honest and he makes sure I understand what we have discussed."
"Start to finish …in and out! Simple and easy. Staff was easy to work with and thorough. Dr. Jabor did a great job explaining and providing information."
"Very friendly staff and they really take care of you there. Would definitely recommend to anyone seeking health benefits"
"Not sure of the name of test but it’s one of the awful ones. The technician was so kind and explained each step she made it bearable"
"Everyone was very nice and polite and worked together to get me through this procedure! Laura was the Best! She took great care of me! She made me laugh and smile and walked me step by step of what she was doing and what to expect! Great Team!"
"Dr. Miller is super personable, professional, and thorough. I have already recommended him to a relative."
"From check in to check out it was a great experience!! Loved Jordan Dalby, NFP"
"Really long wait to see physician. Physician seemed stressed and rushed. Did not get my questions answered."
"They are kind and explained everything. I am glad I chose this place for me and my spouse"
"Everyone were accomodating and made sure i'd be comfortable before.and after my procedure. They explained everything clearly."
"Great Dr & staff! Would recommend Dr Miller to anyone that has GI issues."
"Always appreciate Dr. Kensing’s insight and help with issues I have!"
"Been going to see Dr. Kensing over 20 years. He is a good listener and his work very good."
"One of the best medical services I have ever received. Highly recommended."
"SHE IS THE BEST DR. I'VE EVER HAD I WOULD RECOMMEND HER 2 EVERYBODY!"
"Staff was wonderful and everything went well."
"Outstanding service and Dr Ganga is very knowledgeable and professional. Thank you"
"They were great they took care of me and gave me my results after they finish and I didn’t even feel a thing"
"Very nice and helpful staff! Great doctors that explain everything to you. Amazing place to get some peace of mind!"
"I love this dr , I’m from Odessa , very well mannered . He was good in explaining thanks. Recommend this doctor to anyone who’s looking for particular type of."
"He was great at explaining everything and he made me feel so comfortable after being so stressed about my situation."
"I was well taken care of and all my questions were answered."
"Pleasant and courteous staff. After checking-in, I only had a few minute wait before being taken back to pre-exam room. Upon completion of procedure, doctor explained the results of his examination. Great group of professionals and highly recommend them for your medical services."
"Excellent service and care in all aspects- nurse,nurse anesthetist clerical staff and Dr Jabor."
"Great service! I received compassionate care with a great provider! The staff is super friendly & kind."
"My experience @ Lubbock Digestive Disease Associates went very well. They kept me well informed throughout the entire process. I was as comfortable as possible. I've scheduled my second procedure (a year later). I am very satisfied using their services."
"Dr. Hughston and the care team are always so supportive and caring."
"Plenty of seating available while you wait. The wait to be seen was short. Friendly and professional staff."
"Staff was friendly and courteous."
"It was a very pleasant experience and professional."
"Jordyn is FANTASTIC! Dr. Ganga & Dr. Ravkit are, too. Cannot recommend highly enough. It’s so nice to feel like your care team has your back!"
"Everyone was very pleasant and helpful, couldn't have met with a better group of people."
"Beautiful person explain everything u need to know she answer all your questions"
"excellent staff and all. Would not go anywhere else. That is why it is my 4th time. Front desk check in girls and those in the back are stupendouse. All medical were great and nice. God Bless you all."
"Dr.Hughston is awesome! He listens, he shows great concern and he does what ever necessary to find the result to your issues."
"Very efficient, knowledgeable and courteous. My issues were quickly resolved."
"Friendly & personable with that caring touch."
"Consult before colonoscopy"
"Dr Miller is an excellent doctor who takes the time to listen and help you with your medical problems. He doesn’t just leave you hanging I received 2 calls after I was there and I know if I wasn’t better I could get in very quickly. I would highly recommend him"
"Great service, easy check-in, little wait time"
"Very professional and efficient. I did not have to wait long and I left my appointment feeling like they truly cared about my health. Thank you!"
"Dr. Ganga and staff were very kind, patient, and professional. The entire appointment process from start to finish was very organized and smooth. I didn’t feel rushed and had plenty of time to ask questions, which is not always the case with Dr. appointments."
"The wait was long but the nurse and Dr Kensing were very accommodating."
"Dr. Ganga was very easy for me to talk to. She listened to every word I said and responded appropriately. I would recommend her to anyone who is having gastro issues."
"Dr. Rakvit was very informative when explaining results after the procedures."
"Such wonderful staff."
"Very friendly and informative about my procedure."
"Professional through a short term power outage… very efficient process… surprisingly fast main appointment… will follow up."
"Everyone was efficient and very polite. I did not wait long and the PA was very thorough."
"Dr. Ganga is amazing. Enough said."
"It’s always great going to see Dr. Miller. He listens and gives advise and answers all my questions. Thank you doctor Timothy Miller and staff."
"I met with a NP to to my pre-op office appointment for my colonoscopy scheduled for the 22nd."
"When we got there and checked in we waited maybe 15 min. Went back, Dr. Miller was there about 10 minutes later, very friendly and courteous explained all lab work and I was out shortly after."
"Dr Ganga's office is one of the most efficiently run dr's office I have ever been to. Dr Ganga is so good to listen to all your concerns and respond immediately with explanations and a plan if needed."
"Didn’t have to wait long. I was heard and all my questions were answered."
"The practice of Kelly Kensing, M.D. is superb. I have been treated with various procedures and trust Dr. Kensing’s judgment and competence."
"My appointment was timely. The staff are friendly and answered all questions. I Absolutely adored the Nurse Practitioner! She made me comfortable and that I mattered. Dr. Jabor has taken good care of my husband and I know he will do the same for me! Thanks!"
"Great customer service, super responsive, super attitude"
"Ldda is very professional group of people who like what they do and they do it well."
"I dread a colonoscopy about as much as I do mammograms, but I have to admit that at least Dr. Jaber and his staff make it to where I almost, don’t mind it so much."
"Very friendly and didn't have a long wait !"
"1st time I have ever had a scope but for what needed to be done LDDA took really good care of me. I wish there was an easier way to prep, that was honestly not fun but the procedure itself, I was put out and in no pain. The staff was excellent and I was negative and good for another 10 years. Gastroenterologist Dr. Arwin Rackvit took really good care of me during the procedure. I really appreciate her and the staff. Thank you again for the great care. Virgina Peek"
"While it is never fun to have an esophageal motility exam, if you have to have one, this is the place to do it. Dr. Kensing and his excellent staff are so kind and considerate and caring when administering what is at best a difficult test. I really appreciate them scheduling my appointment for me to fit my travel schedule from Alaska. This office goes above and beyond."
"Dr Rakvit is the best gastreonlogist in Lubbock tx. Also the entire staff up front to the top notch nurses to the billing department! Excellent!"
"I've been seeing Dr Rakvit due to health issues lost count of how many years she has taken very well care of me I will continue to see you as long as I can"
"All great! First time to see Dr Rakvit. She had already reviewed my history (long history) and knew what I needed!"
"Dr. Rakvit is extremely approachable and personable. I have been suffering for over 15 years with a condition that I had accepted as just the way it is. But x I was referred to Dr. Rakvit and she listened to what I was saying a n d took steps to correct my condition. Life is good again."
"Dr. Miller is friendly and did a great job. I had an ERCP after gallbladder surgery and I feel a whole lot better now. Thank you so much! His office is fast and staff was nice. Though be prepared for an upfront copay!"
"Easy check in, simple and informative review of up coming proceedure. All staff were professional and courteous. Also very aware of on time, and answering any and all questions."
"Dr. Ganga was amazing. The staff was awesome! It was such a smooth procedure and very friendly. Definitely recommend them."
"Dr K was very kind and informative. The staff in the surgical area were fantastic. Made me feel at ease even got a pat on my hand that I haven’t had in decades."
"Dr. Miller and his staff found the problem with my Digestive problem. He has resolved my problem. I would highly recommend him to anyone with a Digestive issue!! Thank you so much!!"
"The staff was friendly, and helpful. The wait for my examination with Dr Miller was relatively short, even though the waiting room was full of patients with appointments. Dr Miller was thorough interviewing me and describing his evaluation of my condition, as well as what to expect during the endoscopy that would be performed on me that afternoon. I appreciate their consideration of me and my family by scheduling both of my appointments to occur on the same day to reduce travel to Lubbock."
"I was a new patient to Dr. Ganga. She was sooo informative. I never had any doubt on her knowledge and skill."
"Courteous and professional"
"Great Physician who is very knowledgable and answered all my questions. Staff if friendly and kept me informed."
"I recently underwent a medical procedure, and the professionalism and helpfulness of the doctor and nurses were beyond commendable. The entire medical team was efficient and thorough, ensuring I was well-informed and comfortable throughout the process. My nurse stood out exceptionally for her friendliness and positivity, adding a layer of warmth to the high-quality care I received. From start to finish, my experience was first-class, reflecting the team's dedication to patient care and satisfaction. If there's one thing I'd suggest, it would be the luxury of a little more sleep in the recovery room. LOL! Nonetheless, this minor wish doesn't detract from the outstanding service and care provided. Highly recommended for anyone needing similar medical attention."
"Awesome Dr and thank you what she does I would recommend her to somebody else"
"Very caring place. Concerned about their patients"
"The Nurse Practitioner was so knowledgeable and nice. The front desk ladies were amazing and the financial lady was super nice as well. The nurse that took me back seemed like she was having a bad day and was a little brusque which is the only reason I give it a four instead of five stars. Overall a great experience."
"Super nice, knows what she is doing"
"I was seen on time and appreciated that consideration. Physician’s offices seem to forget that the patients are also busy and have a life"
"Easy check in, timely and efficient with excellent follow up."
"I really enjoyed my visit at LDDA with Dr. Rakvit. I’ve been to other GI offices before and never had a good experience. The LDDA staff were friendly, efficient, and knowledgeable! Dr. Rakvit was very easy to communicate with and was proactive in my treatment. I definitely recommend this place."
"Everyone had a wonderful attitude and in good spirits,Dr. Jabor gave me a great checkup and now going forward to the next step. Thanks to everyone 💯🙏❤️"
"Dr Miller is great!!"
"I was promptly met by a nurse for the begin of the appointment. I then met Lauren to go over my history and go over my procedure. After she handed me over to scheduling which was very accommodating to my schedule. Then on to the insurance waiting area. I was not there long before I was greeted by a cheerful young lady who explain several papers I needed to fill out and look over and sign and how the procedure would be paid for. The whole visit was very enjoyable compared to the prep that I get to do the night before. But I am sure the procedure will be fine. The doctor and nurses will conduct it with as much professionalism as the initial staff did."
"Wonderful! From the front desk to the nurse to Dr. Miller all were great. Not to mention the good news from the Dr."
"I was very pleased with the treatment that I received during the colonoscopy that I had yesterday. The preparation team was courteous and totally professional before, during, and after the procedure. The physician, Dr . Ganga, visited briefly with my wife and me just before and immediately after the procedure to explain what was being done and to answer our questions. Fortunately, no abnormalities were found and I felt very good about the entire process. I give Dr. Ganga and the entire team at Lubbock Digestive Disease Associated a score of 10 out of a possible total of 10. Excellent work! Philip S. Gipson"
"Persons were very polite. They made sure I was comfortable. Someone was always there with me. They were concerned about my having borderline oxygen levels. It was explained to me hawhat would happen if I decided to go ahead and have procedure done now.. They left me alone to think about it and the came back to see what I had decided. The technician went and informed my doctor. The doctor came and visited with me. So we would reschedule the procedure for another day when I felt better."
"Everything went well I'm very pleased to let everyone know that these people know their business"
"I was able to get in to see Dr. Kensing when needed. He is a very kind and caring physician. I have been seeing him for a long time and would definitely recommend him."
"I was scared to get this procedure done but the staff and doctor assured me that I was in the best care so went ahead. They were extremely professional and I felt comfortable with them . Thank you you all ."
"Staff and doctors are so nice, attentive and carrying ."
"Lubbock Digestive Disease Associates is great! The staff is always helpful and kind. The check in process is quick and easy. I have never been to another doctors office where I am seen so quickly. My questions and concerns are always addressed fully. I live two hours away from Lubbock but my appointments here are well worth the drive."
"Dr. Rakvit is a very nice doctor and she makes it all an easier on my family and myself. Dr. Rakvit is very friendly and nice."
"Dr. Miller is so easy to talk to. He listens to your concerns, and give you reassurance on what options you have to treat you situation."
"The visit in general was great. The receptionist at the front desk was friendly, professional, very helpful and her attitude was great, and greatly appreciated by me. I absolutely loved Dr Ganga. The very last person I had to deal with, was a nightmare for me and to me. I have NEVER, EVER been to a doctor's office that DOES NOT accept cash for payment. She REFUSED to take my co-pay because it was a cash payment. I do not have any money in my debit card from the Social Security Administration. I cannot make deposits into that card because that bank is only in North Dakota. Because of my experience with that woman, I do not wish to continue any kind of business with this office."
"Friendly and knowledgeable customer service."
"Dr Rakvit listened very well and was very kind"
"Outstanding !"
"Great service!"
"Great staff!!"
"Short wait time, very friendly staff, the BEST doctor!"
"Dr Jabor was professional and thorough. He answered my questions. He went over up-coming procedures. I give him the highest grade."
"Very thorough and very nice"
"It was really good"
"Friendly, Professional and Compassionate"
"Wonderful and caring staff that are very patient oriented and efficient. Highly recommend."
"Dr. Rakvit is wonderful. I love how she listens to me & tells what she thinks. Everything was great."
"Dr. Hughston and all of the staff were very helpful and professional. Thank you!"
"I love it here Dr Ganga is very detailed and truly cares . Very knowledgeable. Recepción area outstanding awesome."
"Everyone was very kind and responsive to my questions. The time in and out of the office was very quick which is so nice to see. The system they have to get you in and out quickly is seamless with everyone knowing their specific assignment!!"
"Had a great first visit with Dr Rakvit. She was very attentive and listened to my concerns."
"Great Dr, truly cares about your health."
"Great experience! Thorough and caring"
"Update Jan 2024- still a great doctor !! Always on top of how I feel and he is also the doctor for my husband - staff is great and he always listens and has a solution love that! Thank you !. Update 10/20/23 - oh my gosh Dr. Miller and his staff are still the best!! After my hiatal hernia was fixed in Jan 23 everything his been amazing. He listens and is very attentive. The staff here is so sweet and on top of everything as well. Thank you for always being the best gastro doc !! What an amazing doctor, he didn't treat me like I was faking the hiatal hernia, and didn't say keep taking the meds it will help. After 10 years of having one ..I found the right doctor, Thank you. The nurse who did my test was super, she went above and beyond to make me feel comfortable. I would not have gotten through the test without her. You know the one where the tube down your throat to take pictures... Crazy test. But much needed. Thank you to all the staff there as well. Getting me in and being so helpful."
"The doctors and staff are all very professional and friendly! Would highly recommend any one to seek their care!"
"When I arrive it was crowded. I checked in and within 10 minutes they called my name I was truly surprised how quick I received service. Everyone was very nice and knew their job. My appointment was for 9am and I was out at 9:40a. Now that's what I call great service. I give everyone an A+ for their service toward me. Thank you"
"Dr. Rakvit is incredibly knowledgeable and takes the time to answer questions and explain procedures. I Highly recommend her and trust her as my doctor."
"My colonoscopy went very well. Dr. Miller is very thorough and the anesthesia was good, woke up in the recovery room."
"Professional and knowledgeable…. I was well taken care of"
"Very organized during the operative day. Courteous and friendly staff. Felt comfortable during the entire process"
"Very very excellent. Dr. Kensing is a very smart, intelligent and caring dr. He listens to me and always give me good advice."
"Dr Rakvit is a very good Dr, she has help me understand my stomach issues, she is an amazing Dr. love her"
"It was a good visit and quick with people that were pleasant"
"Staff and everyone were nice. I found out that I would have to come up with $700 before i could get procedure done. I had to cancel."
"Dr. Miller is a awesome Dr. He is very concern with his patients health and does not like to mess around and get straight to the point has great attitude. I would recommend him to my family and friends.. thanks Dr Miller.. JR Rangel"
"Professional and courteous. Great atmosphere"
"Dr.Usha R. Ganga, is a good doctor, always gives me a good check up . And is very nice. Thank you , for taking care of me Dr Ganga ."
"Staff is very knowledgeable and willing to help you in a moments notice. Dr. Rakvit is the best dr. I have ever had the privilege of seeing, by far one of the top ranking in her field."
"Doctor Miller and his staff are always great. They get you in and out quickly. I would recommend them to anyone."
"Dr. Miller is a very kind, considerate, and capable doctor. His staff is also very efficient."
"Very prompt and my favorite part is the thoroughness and professionalism of the doctor and staff. From the preexam to the paperwork to the explanation of charges, I went in on time and was well-informed from beginning to end. This is how all of medicine should work."
"Everyone was nice and very attentive."
"Very grateful for this clinic, they treated me very well, everyone was very friendly and their service was very good!"
"Very Professional. Staff is Amazing. Dr. Adam Hughston is Amazing."
"The staff is very friendly and always greets you with a smile. Dr. Rakvit is very informative and attentive to any questions you may have. My family trusts her very much."
"I have been his patient for several years and he has always been very patient, kind and caring"
"The caring, efficient, professional staff at Dr. Kensing’s practice makes visits there reassuring. As his patient for 17 years, I have always left his office confident that I have the answers and information I need."
"Went over everything I needed to know, very nice people"
"Dr. Rakvit was great! I would highly recommend her."
"My EGD was flawless with no problems at all. Everyone was very courteous and knowledgeable."
"Great staff professional and caring. Thank you for all that you do above and beyond."
"Great experience"
"Dr. Hughston was very professional and thorough. I felt informed and relaxed throughout the entire process. If you need to go to a GI, but have been anxious about the experience give Dr. Hughston a try."
"Excellent"
"A+ doctor and staff weee great !!!"
"Dr. Miller is the best- very thorough, understanding, and kind. I trust his judgment and respect his knowledge."
"They were great!!! Loved Dr Ganga"
"Ran smoothly and everyone was very helpful"
"Everyone at the clinic was great. Very efficient and kind. Even though the lobby was full, I was called in quickly. Dr. Houghston had a great bedside manner and explained everything to where I understood it."
"Great experience! Dr. Hughston is very personable, thorough, and attentive to his patient's needs. Highly recommend him!"
"In and out of appointment as scheduled."
"Great service as always! And REALLY GREAT DOCTOR!!"
"The doctor actually took the time to listen. I thought that was amazing she was kind and polite. Thank you"
"I had the best experience ! Everyone was so sweet and professional! Love my Dr !"
"The office ran very efficiently. I actually got in earlier than my appointment Dr. Ariwan was very welcoming and professional. I would recommend her without reservation."
"I feel blessed that d nurse who registered me in was a great nurse, good manners, n sweet, she explained everything that she was doing n d anesthesiologist was so humorous n talkative that I felt so comfortable to get my endoscopy. Also the nurse that was in there was also very sweet n kind he told me that was going to be my nurse n if I had any questions I could ask him. The receptionist was also very kind n sweet. Thank you all."
"Great staff who were very efficient and nice."
"I truly enjoy the care and service of the doctors and the nurses. The counter staff is quite busy and feel less friendly though."
"Very professional!"
"The office staff is very friendly and professional. Very efficient"
"I waited for 1 hour after my scheduled appointment . Many people came in and check in way after me but were taken back before me"
"I have seen other doctors at this clinic in the last few years, but I feel much more comfortable with Dr. Hughston. He is easy to talk to and all about doing what he can to help with my gastro issues."
"Even though I had had this procedure done before, I was still nervous. But the early morning greeting, and the way I was handled, put me at ease Procedure was quick the team really had it together, The whole time I was there, they made me feel comfortable. Dr. Miller and his team Awesome job!!"